I have some exciting news – two hotels in the UK, Doubletree by Hilton, Bristol South, Cadbury House and Ramada Encore London West – have become the first to install our new communications portal, Sensiq.
Rather than just blowing our own trumpet, I asked the hotels’ general managers for their thoughts:
Mark Hands, group general manager at Doubletree by Hilton Cadbury House, says: “What differentiates us from our competitors is the attention to the detail and added benefits we give our guests. As the premier hotel in the region, we aim to give our guests a unique experience when they stay with us, and Sensiq enables us to offer a much more personalised internet and TV service. We’re also keen to capitalise on the unique promotional tools within the portal to encourage guests to use the on-site spa and leisure club facilities, which will help drive additional revenues.”
Ronald Little, general manager at the Ramada Encore London West, adds: “Guests are used to having the latest technology at their fingertips at home and in the office, and quite rightly expect hotels to keep pace. Sensiq offers them a huge selection of content and a highly intuitive browser-based interface to enable them to quickly and easily access the information and entertainment they are looking for. All in all, it really has ‘wow’ factor.”
It’s a pleasure to work in partnership with these hotels on the very first Sensiq installations, and I look forward to working together with them into the future.
Tags: Cadbury House, Hilton, Ramada Encore London West, Sensiq